Shipping & Returns
Retail Customers Only
Domestic Orders (Shipping within the Continental United States):
Total Order $ Amount of $150.00 or higher – Free Freight UPS Ground
Total Order $ Amount of less than$150.00
Standard shipping via UPS Ground – $13.00
UPS 2nd Day Air – $35.00
UPS Overnight – $70.00
U.S. Priority Mail to P.O. Boxes ONLY – $9.00
Orders Shipping to APO/FPO/DPO Addresses:
Total Order $ Amount of $150.00 or higher – Free Freight USPS Priority Mail
Total Order $ Amount of less than $150.00
U.S. Priority Mail to P.O. Boxes ONLY – $9.00
Orders Shipping to Alaska, Hawaii, and Puerto Rico:
$15.00 Flat Rate shipping USPS Priority Mail
International Orders (Includes Guam, Virgin Islands, Canada, and Mexico)
Total Order Amount of $0.01 to $99.99 – $25.00 – USPS International Priority Mail
Total Order Amount of $100.00 to $399.99 – $45.00 – USPS International Priority Mail
Total Order Amount of $400 or more – $60.00 – USPS International Priority Mail
International orders have a maximum allowed amount of $600 (including shipping fees) for all online orders. All orders over $600 must be placed via phone or e-mail and paid for via wire transfer. Shipment of orders paid for via wire transfer will not occur until monies have been received by the Spyderco Factory Outlet Store. You may contact our store to place a wire transfer order at sfo@spyderco.com or 303-279-8383 x 107.
RETURN / REFUND POLICY (RETAIL CUSTOMERS ONLY):
Return request must be made within 30 days of delivery. All returns require a Return Authorization (RA) to be processed. Please contact the Spyderco Factory Outlet (SFO) at 800-828-1925 x 4 (or 303-279-8383 x 107) to obtain your RA. All returns must be received in original condition. We do not accept returns of used merchandise. Returns may incur a restocking fee of 20%, and freight charges both ways. YOU MAY CANCEL AN ORDER ANYTIME AS LONG AS IT HAS NOT SHIPPED. Refunds are provided as a credit to the credit card used at the time of purchase. We may require that you supply us with the full credit card number in order to process your refund.
